Keith Edmunds wrote:
> On Wed, 23 Sep 2009 11:51:51 +0100, adrian@??? said:
>
>
>> So -1 + 1 = 0 for me.
>>
>
> I understand what you mean; however, we all make mistakes. What matters is
> a speedy and efficient (and polite) fix to mistakes made, so I'd make the
> above equation "-1 + 1.5 = 0.5" (of course, you may not agree).
>
I get what Adrian is saying, but I tend to agree with you Keith in that
we all make mistakes and it's how we resolve them that counts.
When I am rating sellers on Ebay or Amazon I will happily rate 3/5 or
4/5 for a prompt resolution to a problem such as the one that Adrian
described, and add something to that effect in the text. Of course, when
you encounter the same mistake twice or three times from the same
seller, then it's a different matter.
Sean
--
www.funkygibbins.me.uk
