On 7 October 2011 11:24, James Courtier-Dutton <james.dutton@???> wrote:
> This email is in regards to remote assistance software. I am looking
> for a remote assistance tool that does not require the user requesting
> assistance, to have to accept a connection or have to enter any type
> of code. The reason I am asking is due to one of the users being blind
> and his screen reading software not picking up acceptance requests or
> pop-ups. Do you know of any such software?
>
What platform?
For my mum I have registered a dynamic DNS hostname and pointed it at
her machine, which updates using ddclient. I opened an ssh port
through to her Ubuntu desktop and set it up to use key based logon
only for security. I configured the GNOME based remote desktop server
built into Ubuntu to just let me connect with no prompt, and set a
password.
My mum phones me when she needs help. I just go to my computer and do this:-
vncviewer -via mumsmachine.dyndns.org localhost
This sets up an SSH tunnel to her computer and then connects to the
vnc server on her pc and prompts me for the vnc password. I type that
and instantly see her desktop. Easy peasy.
Al.
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