Author: Daniel Pope Date: To: Hampshire LUG Discussion List Subject: Re: [Hampshire] Open Source CRM?
Jim Kissel wrote: > Daniel Pope wrote:
>> Has anyone had experience of open source Customer Relationship Manager
>> software
>> and would care to recommend something?
>
> Internally, we've running Sugar and are reasonable happy with it. The
> customer account is the centre of its universe. Everything hangs off
> that. It doesn't have the best trouble reporting/tracking system. I no
> experience with its e-mail campaign. It's there, but I can't comment
> weather it good, bad, or indifferent.
I had a peek at Sugar but I'm put off by the fact that it's non-free.
