Re: [Hampshire] [OT] Network issue - how to describe

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Author: Wayne Lee
Date:  
To: Hampshire LUG Discussion List
Subject: Re: [Hampshire] [OT] Network issue - how to describe
Interesting,

What was the original MTU and what is the new MTU?



Wayne

On Sun, 2007-08-12 at 16:17 +0100, Rob Malpass wrote:
> ----- Original Message -----
> From: "Tim" <xendistar@???>
> To: "Hampshire LUG Discussion List" <hampshire@???>
> Sent: Saturday, August 11, 2007 10:21 PM
> Subject: Re: [Hampshire] [OT] Network issue - how to describe
>
>
> On Sat August 11 2007 22:09, Rob Malpass wrote:
> > Hi all
> >
> > I'm experiencing a problem with my ISP - and I need to know the technical
> > description of the fault in the hope that I get someone knowledgeable at
> > customer service (a pipe dream most likely but nonetheless).
> >
> > Symptom: Head for any website and I get a "Internet explorer cannot
> > display the page". Key in the same address again or hit f5 and hey
> > presto
> > - up comes the page.
> >
> > I'm in the position of being able to route traffic through another router
> > connected to Virgin and no such problems. Having done the usual things
> > of
> > rebooting routers, deleting temporary files etc, the problem only persists
> > with Orange.
> >
> > Is this DNS? If not, what's the most likely cause? I don't know why it
> > takes two attempts to get anywhere - and it doesn't happen with all
> > website
> > - just some.
> >
> > Cheers
> > Rob
>
> Try entering the IP address for a particular site in the address bar, does
> it
> load straight away or does it require a F5??
>
> Have you tried changing the dns IP's on the router that is causing the
> problem??
>
> Just a couple of quick thoughts?
>
> Tim
>
> >>>
>
> Bizarrely, about 5 minutes after posting, I received a message from
> OrangeProblems.co.uk and having followed a few links, I was told to change
> an "MTU" setting in the router which has fixed things nicely.
>
> Interesting that it had been working fine on the other MTU setting for
> around 5 years.
>
> Cheers
> Rob
>
>
>

--
Regards

Wayne Lee
Technical Manager
Link Connect Services ltd
Moor Park House
Moor Park Lane
Farnham
Surrey
Tel :: 0870 7433100
FAX :: 0870 7433101
http://www.link-connect.com
MSN :: wayne.lee@???