Hugo Mills wrote:
> On Sun, Nov 02, 2008 at 12:42:22PM -0000, Mark Johnson wrote:
>
>>> Linux is still very much considered a technical O/S, and users are
>>> considered to be more technically minded than average users. Im sure
>>> that most windows users wouldnt know how to trouble shoot. They expect
>>> it to work out of the box.
>>>
>>> I dare you to take a PC or Laptop to a corner shop (or even PC world),
>>> say your running Linux, ask for help, and get someone who is a Linux
>>> guru. I'll put £1 bet on whether you get a knowledgerable person.
>>>
>> I'm not quite sure what you're suggesting, but to me it sounds like you
>> think that companies selling Linux shouldn't be obliged to know anything
>> about it due to it's perceived market?
>>
>
> I think he's pointing out that the fact is that most companies
> selling Linux *don't* have anyone how knows about it, whether they
> should have or not. Carphone Warehouse have probably realised this,
>
yes they have
> and are taking steps to bring their technical expertise in line with
> their product range -- in the cheapest way possible.
>
no, not sure they are going to do that.
> Hugo.
>
>
They saw the Asus eeePC sales and popularity and wanted a 'me too'
product to sell. To them it was all about sales and "monetising" they
were distraught when they discovered that iTunes didn't work on Linux
and they couldn't load it with crapware like virus scanners and office
trialware. The community building around the product consists of me
doing an unofficial and unauthorised blog here
http://webbookblog.com
They don't have so much as a customer forum, and it would appear they
don't want their customers talking to each other.
That said, the webbook is a pretty good product (the only irritation is
weak support from VIA for the graphics drivers) and as I said, it hasn't
gone forever.
Alan.
