On Friday 21 Dec 2007, Tim wrote:
> On Fri December 21 2007 11:55, Vic wrote:
> > > I want a simple system to log support calls for about 20 different cost
> > > centres
> >
> > http://bestpractical.com/rt/
> >
> > You'll need some control over the server to get it running, but IME it's
> > worth the effort.
> >
> > Vic.
>
> This sounds interesting, I was only looking for something like this for
> work yesterday. (Vic) Would you say RT would be any good for users to log
> fault\bug\request comments to a IT department with an e-mail notifacation
> to a single person??
RT is written in Perl and is used by the Perl community. I wouldn't say it's
perfect, but it's not that bad. Others to consider include Bugzilla and
Mantis.
--
Adam Trickett
Overton, HANTS, UK
A feature is a bug with seniority.
-- anon
