Re: [Hampshire] Does anyone "know someone" at Demon?

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Author: Dean Earley
Date:  
To: Hampshire LUG Discussion List
Subject: Re: [Hampshire] Does anyone "know someone" at Demon?
Sean Gibbins wrote:
> I've certainly encountered brainless support of this kind before, where
> I have had to go through all sorts of rigmarole to get to the point
> where the fault is finally passed on to BT, whereupon it is immediately
> fixed.


To be honest, I tend to see them the other way.
Immediately escalated to BT then they keep bouncing it with no
resolution for up to weeks on end.

--
Dean Earley, Dee (dean@???)

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