Author: john lewis Date: To: hampshire Subject: Re: [Hampshire] [off topic] Unable to submit document to govt dept
On Wed, 17 Nov 2010 12:00:20 +0000
John Cooper <lug@???> wrote:
> I don't have a problem with using their website to do my yearly
> submission, but that is not submitting a PDF. They use MailScanner so
> could well be Linux! I suggest you email/write to them describing
> your problem as they need to know and fix it. Mac users may have the
> same problem.
I have had a reply as follows:
> I have heard of this before and it is simply that the Linux systems
> are not compatible with the Adobe Templates.
> We do on our website provide the minimum system requirements for
> using the templates in which we state the following:-
>
> Adobe Reader 9.1 system requirements:
> Windows
> Intel 1.3 GHz processor
> Microsoft Windows 2000 with Service Pack 4, Windows Server 2003 and
> 2008; Windows XP Professional, Home Edition, or Tablet PC Edition
> with Service Pack 2 or 3; Windows Vista Home Basic, Home Premium,
> Business, Ultimate, or Enterprise with or without Service Pack 1
> 128MB of RAM (256MB recommended) 335MB of available hard disk space
> Microsoft Internet Explorer 6.0, 6.0 with Service Pack 1, 7.0 or 8.0;
> Firefox 2.0 or 3.0
>
> Macintosh
> PowerPC G4, G5 or Intel processor
> Mac OS X v10.4.11-10.5.6
> 128MB of RAM (256MB recommended)
> 405MB of available hard-disk space
> Safari 2.0.4 or later > I realise this is cold comfort having found difficulties submitting
> but hopefully it will serve as a reminder if submitting accounts in
> the future via the Adobe product. One bit of good news however is
> that we are currently developing a simple online dormant accounts web
> based form which if your Linux System works with our Webfiling
> Service should allow you from January/February this year to access
> and file without having to download or use any Adobe product. This
> will hopefully solve this issue in the future for you.
The last part is the helpful bit and it looks the problem will not
be there the next time I need to submit a balance sheet. It won't
help anyone needing to submit full accounts tho'
